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    Festa Pizza Co. — Support Team SMS Notification Acknowledgment

    Festa Pizza Co., P.O. Box 159, Springville, UT 84663 · support@festapizzaco.com · (866) 792-7789

    Festa Pizza Co. sends internal text-message alerts to members of its customer support team so that a live website visitor can be answered quickly. This form records a support team member's consent to receive those alerts. It applies to internal staff notifications only. Festa Pizza Co. does not send text messages to customers or consumers on this number.

    What you will receive

    • A text alert when a customer opens a live chat on festapizzaco.com, containing the customer's question and a link to the conversation.
    • A reminder text if a conversation has gone unanswered for several minutes.
    • A short status text when another team member claims a conversation.

    You reply to these texts to answer the customer. Your reply is delivered into the customer's chat window on the website. Your personal phone number is never shown to customers.

    Terms you are acknowledging

    • Message frequency: varies with customer activity and is typically 0 to 15 messages per day.
    • Rates: message and data rates may apply, and Festa Pizza Co. does not reimburse carrier charges.
    • Opt out: reply STOP at any time to stop receiving alerts; you will be removed from the notification roster within one business day.
    • Help: reply HELP for assistance, or contact support@festapizzaco.com or (866) 792-7789.
    • Voluntary: receiving these alerts is voluntary, and declining or opting out carries no employment or contractual consequence of any kind.
    • No marketing: this number is used only for internal operational alerts and is never used to send marketing or promotional messages.
    • Privacy: your phone number is stored solely to route these alerts and is not sold, rented, shared, or disclosed to any third party.

    Consent

    By signing below, I confirm that I am an employee or contracted support representative of Festa Pizza Co., that I have read and understood the terms above, and that I consent to receive internal SMS support alerts at the mobile number I have provided.

    Signature

    Full name (print)

    Role / title

    Mobile number to receive alerts

    Date

    Signature

    Signed acknowledgments are retained by Festa Pizza Co. and are available on request.

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